> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superhost.world/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect a phone number

> Link a phone number to a property so you can make and receive calls and SMS for that property.

export const RoleNote = ({children}) => <Note>
    What you can see and do depends on your role on the property. If a button or
    screen described here isn't visible to you, ask a property Manager to check
    your role. See [Roles & permissions](/team/roles-and-permissions).
  </Note>;

Link a phone number to a property so calls and SMS for that property route
through the app.

<RoleNote />

You set this up from the property's **Integrations** settings: open the
property's **Settings**, then tap **Integrations**. The **Phone** card is under
the **Messaging** section.

## Before you start

* Have the phone number ready in international **E.164** format — a leading
  `+`, the country code, then the number, with no spaces or dashes (for
  example, `+33123456789`).
* Phone is powered by Twilio for voice and SMS. If your number was set up in
  Twilio, you can optionally provide its **Twilio Number SID** (it starts with
  `PN`).

## Link a number

<Steps>
  <Step title="Open Integrations">
    From the property's **Settings**, tap **Integrations**. Find the **Phone**
    card under **Messaging**.
  </Step>

  <Step title="Enter the phone number">
    In **Phone number (E.164)**, type the number in international format, for
    example `+33123456789`. The button stays disabled until the number is a
    valid E.164 number.
  </Step>

  <Step title="Add the Twilio Number SID (optional)">
    If you have it, enter the **Twilio Number SID (optional)** — it starts with
    `PN`. You can leave this blank.
  </Step>

  <Step title="Link the number">
    Tap **Link Phone**. Superhost confirms with **Phone number linked**, and
    the card shows an **active** status.
  </Step>
</Steps>

## What "linked" looks like

Once a number is linked, the **Phone** card shows an **active** status badge
and keeps the number in the **Phone number (E.164)** field. The button changes
to **Update** so you can change the number or its SID later.

<Note>
  Editing the number and tapping **Update** re-links the property to the new
  details. Always keep the number in E.164 format, or the button stays
  disabled.
</Note>

## Making and receiving calls

With a number linked, calls for the property route through the app. See how
calls work and where they appear:

<CardGroup cols={2}>
  <Card title="Phone calls" icon="phone" href="/messaging/phone-calls">
    Make and receive calls and review call history in the app.
  </Card>

  <Card title="Connect WhatsApp" icon="whatsapp" href="/channels/connect-whatsapp">
    Route guest WhatsApp messages into the Chats tab.
  </Card>
</CardGroup>